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Showing posts from April, 2016

That's not helpful

I work in a courthouse. My desk is in the hallway on the third floor so that I can assist people who get lost in the building. This actually happens a lot. There are actually 3 courthouse on this same intersection. The County Courthouse (where I work), the Historic County Courthouse (where we have some offices and Small Claims Court) and City Hall where they hold their own court for the tickets they write. The court rooms in the other two buildings all happen to be on the 3rd floor while in my building we have no courtrooms on the third floor, they start on the 4th floor and go up to the 10th. I've realized over the past couple of years why I need to be in the hallway to help people. Because nobody else is helpful, or if they try to be, they don't know enough to actually be helpful. I've had so many people show up on my floor and when I tell them they need to be in a different building, they tell me that the people down stairs (information desk and security) told them it wa

No, I don't know who called.

One of the major functions of my job is that of reception, mainly, answering the phone. Between the two offices that I do this for, there are 26 people (including myself) that the call could be for. On top of the actual calls I get for the offices, I get numerous wrong calls throughout the day of people who called the wrong number. When I am unable to answer the phone for some reason my supervisor as well as the interns act as my back up. Nearly every call that comes in gets transferred somewhere. When a call is transferred, the caller ID on the phone I'm transferring to will show the number the call came in on which is normally the main office number (I have a separate number for people to call to get me directly). Now on to the reason for this post. In the law office there are 2 lawyers who, upon coming back to their desk after being away, will look, see they have a missed call, look at the caller ID, see it came from the main line and immediately call me to ask me who called fo

Louisiana Vacation

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Over spring break in March, my husband and I drove down to Louisiana to visit his family. It was a 10 hour drive to his parents house which we did all in one go over night arriving at their house around 6:3o Saturday Morning. This was our first visit in about 7 years. That Saturday happened to be my birthday and the next day was one of hubby's aunt's birthday so we all went out to dinner that evening. The little place we went to had all you can eat catfish. I didn't think to take a group picture of all of us, but I did remember to take a picture of the fish. Yum! I ate a ton of catfish it was so good! The next day we went over to Shreveport to the Boardwalk which is just a shopping are on the Red River. It was a lovely day. My favorite shop was a little place called the Chocolate Crocodile. They had all sorts of chocolate truffles and other candies. I spent a bit much there. Floating Casino on the Red River. The river is red because of all the red soil it travel th